FAQ
Common questions, real answers
If you have a question that isn't here, ask us — we'll add it.
How long is the free trial?
30 days, no credit card required. Your club is fully functional. After 30 days the data sticks around — you just can't enter new scores or take payments until you pick a plan.
Do you do GHIN handicaps?
Not yet. We have club-method handicaps (best 6 of 12) built in, which is what most weekly leagues use. GHIN integration is on the roadmap for USGA-affiliated country clubs and will require a higher-tier plan.
Can players pay with their phone?
Yes. Round dues, season dues, and tournament entry all go through Stripe Apple Pay / Google Pay / card on the player's phone. Funds settle to your club's Stripe account daily.
Who collects the money — you or us?
Right now the platform processes payments and routes them to your club's Stripe Connect account. Stripe handles compliance and PCI. We never touch your members' card data.
Can the same person be a player at multiple clubs?
Yes. The mobile app shows a club picker on launch when you belong to more than one. Switch clubs anytime from your profile screen.
Can players see each other's data across clubs?
No. Every row of data is scoped to an organization with Postgres row-level security. It's enforced at the database, not just the app layer. Even a bug in our app code can't leak one club's data into another. More on the architecture →
What happens to my data if I cancel?
It stays in the database for 90 days, fully exportable. After 90 days we hard-delete on request. You can also export everything (rounds, payouts, ledger) as CSV any time from the admin.
Do you offer annual pricing?
Yes — contact us for an annual contract on Pro or Enterprise. Roughly 15% off vs. monthly.
Can I run a tournament series, not just weekly events?
Yes. Events can be either 'weekly' or 'tournament' type. Tournaments support entry fees, distinct payout splits, and 9 or 18 holes. We're used to running weekly leagues, charity scrambles, and member-guest events on the same platform.
Do you have an Android app?
Yes — the same Expo-based mobile app ships to both iOS and Android via app stores. Players install it from their store.
Do you have a refund policy?
Yes. Cancel any time and you won't be charged again. We don't issue refunds for the partial month you're in, but you keep access until the end of the billing period.
Can the head pro see everything?
Yes. Admins (and Owners) see all players, all rounds, all payouts. Players only see their own data plus public leaderboards. We don't expose other players' credit balances or payment history.